Delete Your Rimb Account

Rimb Inc., mobile app Rimb (com.rimb.mobile)

You can ask us to delete your Rimb account and the personal data associated with it at any time. This page explains how to make that request and what happens to your data afterwards. It applies to accounts created in the Rimb mobile app and on rimb.dev.

How to delete your account

The fastest way is self-service, no email needed:

  1. In the Rimb app: tap your profile to open the account panel, choose Delete account, and confirm. The app shows what will be removed before you confirm.
  2. On the web: sign in at rimb.dev, open Settings, and choose Delete account.

If you can no longer sign in, email privacy@rimb.dev from the email address associated with your Rimb account, with the subject line “Data deletion request”. We may contact you to verify your identity before processing the request, to make sure we only delete data for the account's owner.

Email us to delete my account

What is deleted

Once your request is verified, we delete the personal data tied to your account:

  • Your account profile: name, email address, and login credentials.
  • Contact information and account settings.
  • The video contributions you submitted, together with their associated metadata, unless we are required or entitled to retain them (see below).

What may be retained

Some data may be kept after deletion where we have a legal basis to do so:

  • Records we are legally required to keep, for example transaction and tax records for any contributor payments made to you.
  • Information needed to prevent fraud, resolve disputes, or enforce our agreements.
  • Anonymized or aggregated data that no longer identifies you and is no longer linked to your account.

Timeframe

Account data is kept while your account is active and for up to 90 days after deletion (to allow for accidental-deletion recovery), after which it is purged as backups are rotated out. Data we are legally required to retain is kept only for as long as the law requires.

More information

For full detail on what we collect, why, and how long we keep it, see our Privacy Policy. If you have any questions about deleting your account, contact us at privacy@rimb.dev.